Support and Guarantee

What do you do if you start Teach Me Bass Guitar (TMBG) but get stuck or have a question? How can you tell if you're doing things right and making progress? TMBG has developed a private Members-Only section at its sister site, Thunder Row, where you can ask questions, get feedback and communicate with other Teach Me Bass Guitar students. 


More than just a support forum, Thunder Row is the international online gathering place for bassists, would-be bassists, and those who love them. You'll have the chance to meet and interact with other bass players and have unlimited access to regularly-posted tips, tricks, and articles from pro bassists. Thunder Row membership is completely free with your purchase of TMBG.


Here at The Learning Dock, LLC (the producers of TMBG), we want you to be completely satisfied with your purchase and the learning experience. If, for any reason, you're not, call Barbara and arrange to simply return the DVD course within 90 days of the date of purchase for a full refund (less shipping and handling)*. Out of thousands of customers, we've had so few returns, we need a refresher course on those rare occasions when it happens!

Will we ask you why you're returning it? You bet! How else are we going to know what to do to make TMBG even better?

*The companion TMBG printed book is non-refundable.

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Teach Me Bass Guitar digital products do not come with a money-back guarantee, unless there is a technical issue that Platform Purple, our digital delivery partner, cannot resolve. All sales are final. The time period for streaming is set by Platform Purple, so please make sure you download all of your purchases, so you'll be sure to have them forever. As of now, there is no time limit; however, Platform Purple reserves the right to limit the months of streaming offered, in the event of unforeseen changes in the future.