Terms of Sale
Thank you for visiting teachmebassguitar.com. By placing an order on our website, you signify your acceptance of the following Terms of Sale. Please take a moment to read through our terms. These terms may be updated at any time. Please check back occasionally for updates.
As used in this document, the term "teachmebassguitar.com" refers to the web site owned and operated by The Learning Dock, LLC; whose home page resides on the Internet at http://www.teachmebassguitar.com.
Order Acceptance Policy
We reserve the right to cancel any order that we deem necessary, and may require additional information from you before accepting or processing any order. If your order is cancelled, you will not be billed.
By completing the purchase you agree to make payment in full or in three monthly installments with a valid credit card. You understand that, in the event you choose the three-installment payment option, shipping and handling (as well as $39.95 for the hard copy book, if you choose to order it) will be charged to the first month's payment. The remaining payments of $62.50 (U.S.) each, will be charged to your credit card 30 and 60 days, respectively, after receipt of the first payment.
Orders placed through teachmebassguitar.com usually ship within 48 hours after receipt of payment.
Standard Shipping - Standard shipping is Priority Mail via U.S. Postal Service (USPS) to locations inside the United States. Expect your package in 5-7 days.
Expedited Shipping - We offer overnight shipping on orders inside the United States. These shipments are sent by Express Mail through the United States Postal Service. Delivery times, for orders received before 1:00 p.m. EST, are typically within 24 hours (excluding Sundays).
Foreign Shipping - We send foreign shipments through United States Postal Service Airmail.
Refunds and Returns
TMBG DVDs are unconditionally guaranteed for 90 days from the date of purchase. Contact Brie, our customer service manager (firstname.lastname@example.org), for a full refund minus shipping/handling charges anytime during that 90-day period and she'll guide you through the simple process.
Please note that until a returned item has been physically received at The Learning Dock, LLC, it is the property and responsibility of the customer. It is the customer's responsibility to provide for shipping insurance and/or shipment tracking on any shipment returned to The Learning Dock for a refund or exchange.
PLEASE NOTE: The companion TMBG hard-copy book is non-refundable.
The Learning Dock, producer of Teach Me Bass Guitar, is a registered LLC and you agree that any legal action brought against The Learning Dock, LLC shall be governed by the laws of the state of Tennessee, without regard to its conflict of law principles. And you agree all disagreements arising from orders placed through teachmebassguitar.com will be handled in the county of Davidson, Tennessee by an appropriate federal or state court.